Privacy Policy

Effective Date: October 8, 2026

LML Social Care respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, disclose, retain, and protect information when you visit or interact with the LML Social Care website. By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

LML Social Care is a social care organization based in Salt Lake City, Utah, focused on mental health promotion, prevention, education, awareness, training, consulting, and community engagement.

Our activities may include programs and services for individuals, families, educational institutions, corporations, businesses, government organizations, professionals, and communities.

2. Information We May Collect

Depending on how you interact with the Website, we may collect the following categories of information.

Information You Provide Directly

You may voluntarily provide information when you:

• Contact us;
• Submit a contact or inquiry form;
• Subscribe to newsletters or email updates;
• Request information about our programs or services;
• Register for an event, workshop, training, or other activity;
• Submit feedback;
• Communicate with us by email; or
• Otherwise interact with LML Social Care.

This information may include your name, email address, telephone number, organization, professional role, and the content of your communication.

Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically, depending on the technologies and services implemented on the Website.

This information may include:

• IP address;
• Browser type and version;
• Device type;
• Operating system;
• General geographic information;
• Pages visited;
• Date and time of visits;
• Referring website;
• Approximate usage information; and
• Other technical information necessary to operate, secure, and improve the Website.

3. Cookies and Similar Technologies

The Website may use cookies and similar technologies to operate properly, remember preferences, understand how visitors use the Website, improve performance, and measure Website traffic.

Depending on the services implemented on the Website, cookies may be placed by LML Social Care or by third-party service providers.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Website.

If the Website uses analytics, advertising, or other non-essential tracking technologies that require consent under applicable law, appropriate consent mechanisms may be provided.

4. How We Use Information

We may use information we collect for purposes including:

• Responding to questions and requests;
• Communicating with individuals and organizations;
• Providing information about LML Social Care;
• Managing registrations and participation in programs or events;
• Providing requested services;
• Developing and improving programs and educational resources;
• Improving the Website and user experience;
• Understanding Website usage and engagement;
• Sending newsletters or communications when permitted and, where required, with your consent;
• Maintaining Website security;
• Preventing fraud, abuse, and unauthorized activity;
• Complying with legal obligations; and
• Protecting the rights, safety, and interests of LML Social Care and others.

5. Mental Health and Sensitive Information

Because LML Social Care works in the field of mental health and prevention, we recognize that some communications may contain sensitive information.

Please do not submit unnecessary medical, psychiatric, mental health, substance-use, self-harm, suicide-related, or other highly sensitive personal information through ordinary Website contact forms or unsecured email.

If you voluntarily provide sensitive information, we will handle it according to applicable law and the circumstances in which it was provided. However, submitting information through a general website form or ordinary email does not necessarily create a confidential clinical relationship.

Where services involve protected health information and applicable law requires additional safeguards or contractual arrangements, LML Social Care will address those requirements as applicable.

6. Information About Children and Minors

The Website is not intended to knowingly collect personal information directly from children under 13 without appropriate authorization.

Because LML Social Care may work with educational institutions, children, adolescents, families, and other vulnerable populations, information collected in connection with a specific program may be subject to additional notices, consent procedures, agreements, or privacy requirements.

Parents, guardians, schools, organizations, and other authorized entities should contact LML Social Care if they have questions about information collected in connection with a particular program.

7. How We Share Information

We do not sell personal information as a routine part of our operations.

We may disclose information when reasonably necessary for purposes described in this Privacy Policy, including to:

• Service providers that help operate the Website;
• Website hosting providers;
• Email and communications providers;
• Analytics providers;
• Information technology and security providers;
• Professional advisors;
• Contractors or partners supporting authorized services;
• Government authorities or law enforcement when required by law; and
• Other parties when necessary to protect rights, safety, security, or comply with legal obligations.

We may also disclose information with your consent or at your direction.

Third-party service providers may process information on our behalf and may have their own privacy policies.

8. Third-Party Services and Links

The Website may use or link to third-party services, including social media platforms, analytics tools, email services, payment platforms, registration systems, educational resources, or other technologies.

Third parties may collect or process information according to their own privacy policies.

We encourage you to review the privacy policies of third-party services before providing personal information through them.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide requested services, maintain appropriate business and organizational records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate interests.

Retention periods may vary depending on the type and purpose of the information.

When information is no longer reasonably required, we may securely delete, destroy, anonymize, or otherwise dispose of it, subject to applicable legal and organizational requirements.

11. Your Choices

Depending on applicable law and the circumstances in which we process your information, you may have choices regarding:

• Receiving marketing or newsletter communications;
• Updating information you have provided;
• Requesting access to certain personal information;
• Requesting deletion of certain information;
• Objecting to or restricting certain processing activities; and
• Withdrawing consent where processing is based on consent.

You may unsubscribe from promotional or newsletter communications by using the unsubscribe mechanism included in the relevant communication or by contacting us.

12. Privacy Rights Under Applicable Law

Certain privacy laws may provide individuals with specific rights regarding their personal information.

The Utah Consumer Privacy Act, for example, applies only to businesses meeting specific statutory requirements and is not automatically applicable to every business operating in Utah.

Where applicable law provides you with privacy rights, LML Social Care will honor those rights in accordance with the requirements applicable to us.

Depending on the applicable law, these rights may include the ability to request access to, correction of, deletion of, or information about the processing of certain personal data.

To submit a privacy request, contact us using the information provided below.

We may need to verify your identity before fulfilling certain requests in order to protect personal information from unauthorized disclosure.

13. California and Other State Privacy Laws

Residents of certain U.S. states may have additional privacy rights under applicable state law.

If a state privacy law applies to LML Social Care and provides rights beyond those described in this Privacy Policy, we will process qualifying requests in accordance with the applicable law.

14. Do Not Track

Some browsers offer “Do Not Track” settings. Because there is currently no universally accepted standard for responding to such signals in all circumstances, the Website may not respond to every browser-based Do Not Track signal.

Where applicable law requires recognition of a privacy preference signal, LML Social Care will implement such requirements.

15. International Visitors

LML Social Care is based in the United States. If you access the Website from outside the United States, your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

Privacy protections in those jurisdictions may differ from those in your country of residence.

By using the Website, you acknowledge this possibility to the extent permitted by applicable law.

16. Links to Other Websites

The Website may contain links to websites operated by third parties.

LML Social Care is not responsible for the privacy practices, security, content, or policies of external websites.

We recommend reviewing the privacy policy of every external website you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to review this page periodically.

18. Contact Us About Privacy

If you have questions about this Privacy Policy, wish to submit a privacy request, or have concerns about how your information is handled, please contact us:

Please include “Privacy Request” in the subject line of your email when submitting a privacy-related request.